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Industry News: ESG5

    HSBC’s Voice Recognition Technology has Saved Bank £300 Million in Fraud

    Apr 24, 2019 10:49:14 AM

    2019-04-01

    Tech Digest:  Technology which enables HSBC customers to access bank accounts using their voice as a password has prevented over £300 million falling into the hands of fraudsters since it launched in the UK, claims the bank. More than 1.6 million HSBC customers across the UK now use VoiceID, which launched in 2016. HSBC said attempted frauds have been growing, with general increased activity by fraudsters thought to be as a result of a significant number of third-party data breaches as well as phishing emails and scam text messages in recent years...

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    Topics:Global

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