Industry News: ESG5

The target: Virgin Media, a British telephone, television and internet provider

The take: ‘Limited contact information’ of 900,000 customers, including names, home and e-mail addresses, and phone numbers along with some birth dates and technical and product information.

The attack vector: A misconfigured marketing database left the information exposed for nearly a year, and was confirmed to have been accessed ‘on at least one occasion’ by an outside party.

This incident highlights the need to ensure regimented security controls are established and verified anywhere that an organization stores personally protected information. Security controls must always be commensurate to the type of data being stored, and they must travel with that data to protect the firm and it’s clients from a data breach.

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